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Image and Colour Consultant wholesale catalogue of colour supplies | ||||||||||||||||||||||||||||||||||||||||||||||||
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How do I get in to the online catalogue?
Who can register? You may run a related business and want to provide a more personalised
service for your customers by adding colour advice; our client list includes
hair stylists, beauty therapists, boutique owners, florists, wedding
dress shops, and jewellery retailers. Do I have to do the 'colour in a box' training or the face-to-face training
with you before I am able to order any supplies? I
tried registering. Since I work as an independent image consultant
and do not have a business registered yet, will I not be able to do
so? I'd like
to know how to order drapes and a colour wheel online if I don't want
to apply for 'wholesale' rates? All other items for image consultants, i.e. drapes, large colour wheels,
capes, etc. are only available
in the wholesale area at wholesale prices. We also offer a full range
of colour swatch wallets - you can see them all at a glance here -
prices are available inside the wholesale catalogue. Can
you send me a printed catalogue?
I am outside the UK. Can I order from you and how can I pay for my products?
Your credit / debit card statement sent to you by your card issuer will show your purchase in your local currency. Some card issuers also print the exchange rate they applied to the transaction. We recommend you use the personal currency assistant for up-to-the-minute currency conversion information. Orders placed outside the E.U. may be subject to Customs taxes. Please
contact your local Customs office for details. Before
you place an order, read this Can I
order one of each type of swatch pack in, say, Spring colours to compare
and see
which ones I like and would feel most confident in using? To
help you make your decision, the online catalogue carries full colour
photos and descriptions of all the swatch wallets and fans, plus you'll
be able to print off a list of all the swatches contained in every single
wallet. And feel free to contact me to talk through
any questions you might have. How do
I order swatch wallets? For example, if you are ordering 15 Ladies' Seasonal Wallets - 5 of which are Spring, 8 Summer and 2 Autumn, add 15 Ladies' Seasonal Wallets to your shopping cart, then at the checkout type 'Ladies' Seasonal Wallets: 5x Spring 8x Summer 2x Autumn' in the box provided. This allows total flexibility for you whilst making sure you don't miss out on the quantity discounts on all the swatches and fans you purchase. Just select the wallet types you want from the catalogue list and click on 'add to cart'. Take a glance at the full
range available. Do
you offer a discount for ordering a larger number of wallets and drapes?
The shopping cart will automatically apply the discounts when you set
the quantity of each product. If you need a reminder
of the volume discounts available, you can click the
quantity discount link in the shopping cart. Do I have
to order all the same fans/wallets or drapes to qualify for the discount? Can
I order just one individual drape? Just visit the Drapes Catalogue inside the wholesale area for a full list of every drape that is available, and make your selection.
How
much will the shipping be? Please make sure you select the correct shipping option from the drop-down box at the checkout:
If you have not paid enough to cover shipping to your part of the world we may cancel and refund your order. You will then have to input a replacement order with the correct shipping option. Orders placed outside the E.U. may be subject to Customs taxes. These
are not included in our shipping costs.
Please contact your local Customs office for details. Before
you place an order, read this How long will it take to ship my goods?
Despatch times may vary from those quoted above depending on stock availability but we will notify you by email should there be any delays. When ordering drapes in quantities of 20 or more please allow 5 to 7
working days for UK delivery and 8 to 14 days for international delivery.
Style drapes are generally made to order and delivery is usually within
3 weeks.
All orders are despatched subject to card payment authorisation by the bank. The authorisation is processed in real time at the checkout when you click to pay. Should there be a problem with your payment you are notified immediately, on-screen. Additional manual security checks are sometimes required before the order is despatched. All our prices are quoted in GBP (Great British Pounds sterling) and your credit card supplier will convert this to your own currency at the rate prevailing on the date of your transaction. You can check this at www.xe.com The payment will appear on your credit card statement as 'Kielder Computers Ltd'.
I can reassure you that we would never pass your details on to anyone else so the only email newsletters you may receive would be directly from me, and you are free to unsubscribe from those at any time. I tend to send out a newsletter to wholesale catalogue subscribers only when we have some important news, i.e warnings of imminent price increases, probable delays in deliveries due to postal strikes, and special offers on colour supplies. WorldPay are our online Banking providers. They are part of the Royal
Bank of Scotland and follow the same policy as us - they will never pass
your details onto a third party. I
don't have a credit or debit card to use Can
I ring you with my order? The
problem is that my Visa card does not have one of those security numbers
(the 3 digits) on the back Can you
send me extra items and charge my credit card with the extra amount? Can
you ship directly to another address? What if I need to return something?
International buyers
It might work out cheaper in the long run to pay the Customs taxes! We are unable to offer any advice on what your Customs taxes or fees may be. Please contact your own country's Customs office directly. ========================== We offer friendly help and advice, too! Inside the wholesale catalogue there is also a video showing you the colour swatch wallets and how to show your clients how to use them! Read testimonials from happy customers.
Looking to train as a new Image and Colour Consultant or perhaps update your existing skills? Find out more about our independent image, colour & style training options.
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Kielder Computers Ltd. 25 High Street, New Whittington, Chesterfield,
Derbyshire S43 2DX, United Kingdom For Image, Colour, and Style Consultants For Image, Colour and Style Enthusiasts |
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